Basic Telephone Answering Services

Basic telephone answering services are based on the taking of a 30-60 second call, using our standard message form, and making a dispatch to a phone number that you designate (pager, cell phone, business phone, home phone, fax, voice mail, etc.), or holding your messages until you call in for them.  If you wish to maintain a written record of your messages, we will additionally follow the dispatch by faxing your message as soon as the dispatch has been completed or at a scheduled time each day.

Included With The Basic Service

	Pleasant and professional operators answer your calls 24 hours a day, 365 days a year
	No automated answering
	Answer in your company name or answering phrase of your choice
	Customized Service formats
	Free message pickup on our dedicated Message Line
	Free message dispatch to a designated number
	Free faxing of messages as they occur or once a day
	On-call and temporary changes at a moments notice

Receptionist/Answering Service
Your calls will be answered in your personalized answer phrase by professional operators.  Our staff can represent themselves as your receptionist, giving the impression they are working in your office.  We normally do this only during your regular business hours; typically between 7am-6pm Monday through Friday.  After business hours we generally represent ourselves as your “after hours” or “emergency” service or simply “your answering service” unless you have another preference.

Dispatch Procedures
There are a variety of ways that your messages can be dispatched.  Your dispatch procedure will be tailored to accommodate your needs.